Exchanges And Returns

Returns

Please email us on info@movementrevolution.se and we will provide you with a return slip. Items you wish to return must arrive to us within 30 days of receipt. 

We are not liable for any customs duties and taxes on items returned to Sweden. Your return transit documents should state: Goods not suitable - being returned to Sweden: no commercial value.

 

Exchanges

You may request that we provide an exchange rather than a refund. Exchanges can only be provided of different sizes and colours and subject to availability. Please email us on info@movementrevolution.se to organise this.

 

Refunds

For all returns and cancellations made in accordance with these terms, we shall, if requested, issue a full refund excluding the basic shipping cost paid without undue delay and not later than 14 days after the day we receive back from you all of the cancelled goods which have been supplied or evidence that you have returned all such goods, or, if no goods were supplied, 14 days after the date your notice of cancellation is received by us.

We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise and you will not incur any fees for the re-imbursement. Refunds are only applicable to the cost of product. Original shipping fees will only be refunded if the order was placed in Sweden, and the whole order has been returned. Customs duties and taxes are not refundable through MO|RE.

 

 

Condition of Returns / Exchanges

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you, resulting in damages or changes in characteristics of the product.

Items must be returned unused and unwashed, with all tags. Items scented with perfume or deodorant cannot be accepted for return. Where provided, any designer packaging such as boxes, authenticity cards, dust bags and tags must be included with your return.

We track returns by customers and reserve the right to withdraw the rights to return if excessive returns are requested.

 

Faulty Goods 

Goods are faulty if they are received damaged or where a manufacturing fault occurs within six months of purchase. Items are not faulty if damage results from normal wear and tear.

If your item is faulty when you receive it, you can return it for a refund. Simply return the faulty goods to us within 30 days of the day you received them.

If you discover a fault after this time, but within six months of purchase, you can still return it. If the same product is still available, we will send you a replacement. If the same product is no longer available, you are entitled to a full refund.

If you would like to exchange a faulty item instead of obtaining a refund, this can only be replaced for the same product in the same size, subject to availability.

 

Cancellation

For purchases within the EU, you have the right to cancel your order, without giving any reason, within 14 days from the date on which the last of the goods you wish to cancel are delivered to you. To exercise this right email to info@movementrevolution.se. To qualify for this right, a cancelled order must be returned no later than 14 days from the date you communicate your notice of cancellation to us.